We proudly offer shipping within the United Kingdom. Unfortunately, we are unable to process or deliver orders to addresses beyond our coverage area.
Processing Time: 0 to 1 business day (Monday through Friday), excluding weekends and public holidays observed at our dispatch location.
Order Cut-Off Time: 1:00 PM (GMT) Greenwich Mean Time (London)
Note: Orders placed after this time will be processed on the following business day.
All products go through a preparation or made-to-order process prior to shipping to ensure quality and accuracy.
We currently offer the following shipping options for customers in the United Kingdom:
| Shipping Rate Name | Condition | Transit Time | Shipping Fee |
|---|---|---|---|
| Standard Shipping (Tracking Included) | £20.00 and up | 1 to 2 business days | Free |
| Standard Shipping (Tracking Included) | £0.01–£19.99 | 1 to 2 business days | £2.95 |
Tracking Information:
All orders include tracking. Once shipped, you’ll receive an email with your tracking number and a link to follow your delivery.
Delivery Issues:
Ensure your shipping address is accurate at checkout. If your order is delayed or marked as delivered but not received, check your tracking link or contact the courier. Still need help? Feel free to reach out to us – we’re here to assist.
Contact Information:
Phone:
Email: [email protected]
Address: 124 City Road, London EC1V2NX, United Kingdom
Support Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Company Information:
Company Name: Scent setter limited
Company Reg No: 15699352
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